Serving your business growth
AfricaWired provides business services to companies that are serious about cost-effective solutions provided in a manner that makes it easy to measure productivity and performance while introducing standard corporate practise.
OUTBOUND
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TELEMARKETING
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APPOINTMENT SETTING
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RENEWALS
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MARKETING RESEARCH AND SURVEYS
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CUSTOMER RELATIONSHIP MANGEMENT
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ORDER TAKING
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MAIL FOLLOW-UP
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DATA UPDATES
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SUBSCRIPTION RENEWAL
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1ST LINE DEBT COLLECTION
INBOUND
- CUSTOMER CARE
- VIRTUAL RECEPTION
- HELPLINE
- TECHNICAL SUPPORT
- CONTENT MANAGEMENT (WEBSITE MAINTENANCE)
- CALL/HELP DESK
BUSINESS PROCESS OUTSOURCING
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ADMINISTRATION :
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ORDER, DELIVERY, INVOICE, ACTIVATION, PAYMENT COLLECTION
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POLICY ADMINISTRATION,
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CONTRACT ADMINISTRATION,
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SUBSCRIPTION ADMINISTRATION,
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PRINTING AND MAIL MANAGEMENT,
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COLLECTION AND FULFILLMENT,
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PAYROLL MANGEMENT,
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PROJECT ADMINISTRATION.
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DEBT COLLECTING SERVICES
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EVENT MANAGEMENT
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TICKET MANAGEMENT
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BACK OFFICE SERVICES
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APPLICATION AND WEB DEVELOPMENT
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BANK RECONCILIATION
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BUSINESS INTEGRATION SERVICES
OTHER SERVICES
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BANKING INTEGRATION
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ID VERIFICATION
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CREDIT VERIFICATION